Sarah Penn, Managing Director, Mayflower Consulting

Sarah founded Mayflower Consulting in 2014, to help super funds and investment managers succeed, with a focus on the intersection between customer experience, regtech and business strategy. Prior to this Sarah was a Division Director at Macquarie Bank, and held numerous roles across marketing, product and strategy.

Sarah has a marketing and information management degree from the University of Western Australia, and is a well-known industry commentator, with articles appearing in most major industry publications.

Sarah is Chair of the ASFA National Legislation Discussion Group, Managing Director of CREW (Compliance and Risk Executive Women) and Co-chair of the Technology and Innovations Expert Group for the Financial Services Council. Sarah regularly presents at industry conferences and company off-sites. If you would like Sarah to present at your next event, please get in touch.

Deborah Blott, Business Manager

Deborah (Deb) has an extensive background in Financial Management, Public Relations, Communications and Events, Marketing, Social Media, Human Resources and Administration.

She previously managed the public relations for high profile brands such as Champagne Bollinger, Grolsch, Teacher’s, Campari, Petaluma, Henschke and Brokenwood. As Business Manager for a boutique recruitment company she was responsible for their financial management, marketing, public relations and social media including organisation with their Advisory Board and submission of tenders.

At Mayflower Consulting, Deb works closely with Sarah and manages the accounts, administration, marketing, social media and events, plus other business related responsibilities.

Matthew Jose, Senior Consultant

Matthew (Matt) has over 20 years’ experience working in and leading teams in product development and product management within the superannuation and investment platforms industry. He was previously Head of Product Management at HUB24 where he had extensive experience working with Objective Keystone.

Matt is a strategic thinker, customer-focused and a great problem solver with a strong track record of developing innovative product and technology solutions. He has technical knowledge in superannuation, IDPS and managed portfolio products. Matt has a proven ability to manage complex projects and communicate effectively with stakeholders at all levels and has completed a Bachelor of Commerce majoring in Economics and Finance. We welcome Matt to the Mayflower team based in our Sydney office.

Jenny Calcott, Operations Director

As the Operations Director for Mayflower Consulting, Jenny utilises her strong leadership, project management, process design and implementation skills to work closely with our clients and team to transform their PDS processes.

Jenny is a committed, action-oriented and results-driven professional with many years of experience in operations in some of Australia’s leading advertising, retail and design agencies. She is detail orientated, pro-active and practical with great insight and enthusiasm. Jenny has a strong and fair leadership style with a natural flair for creating and developing teams and maintaining effective client relationships.

Stuart Gordon, Technical Lead

Stuart is communications professional who has developed versatile skills in design, communication and management across a range of industries. In a varied career, he has worked as a Broadcast, Web and Print Designer, Copywriter and Project Manager. His employer and client list are similarly eclectic, including: Animal Logic, Foxtel, News Corp and The Department of Planning Industry and Environment.

Stuart has a Communications Degree from the University of Technology and has undertaken further study in design and post production. Throughout his multidisciplinary career has developed the hard and soft skills required for successful project delivery. He is comfortable solving technical problems while also ensuring the final product is on-message.

Katie Sparkes, Senior Account Manager

Katie has over 14 years of experience in the financial services industry, with a particular passion for superannuation. Her most recent role was as a Senior Consultant at SuperRatings and prior to this she managed a team of data services associates at Rainmaker Group.

Katie is highly skilled in problem solving and project management and enjoys working closely with clients to develop productive relationships, drive efficiency and find solutions, while leveraging technology and improving processes. She has experience in shepherding tenders and reviews to completion and is a trusted partner for key strategic work.

At Mayflower Consulting Katie is our Senior Account Manager based in Melbourne. She brings all these skills and a genuine interest in uplifting the financial services industry to her role and is committed to developing strong client relationships with a focus on problem solving and creative solutions.

Jack Withington, Keystone Specialist

We welcome Jack to Mayflower Consulting in the role of Keystone Specialist. Jack is a a results-driven and innovative Product Management Specialist with a proven track record of developing and launching successful products. He is passionate about Objective Keystone (as we all are at Mayflower!).

Jack has strong skills in process improvements, market insights and technology trends, with a customer-centric approach to drive product excellence. He is a strategic thinker and is well-prepared to lead product teams and deliver exceptional value to our clients. Jack previously worked at Mercer where he managed disclosure documents through Objective Keystone and implemented enhancements for existing products.

With his leadership capabilities, innovation and knowledge, Jack will be an integral part of our team based in our Melbourne office.

Olivia Ong, Technical Communications Analyst

Olivia (Oli) holds a Bachelor of Arts in Communication from Ateneo de Manila University.

She has experience in content writing, editing and communications in her previous roles as SEO Content Writer at Cardinal Digital and Brand Communications Associate at Comco Southeast Asia.

With her easy-going nature and clear communication style, Oli is a professional and valued team member who is always ready to assist.

Michelle Yuboco - Technical Communications Analyst

Michelle (Cheli) is a seasoned content manager with over seven years experience in financial services. In Cheli’s previous role, she created and managed web-based content for a US-based credit card company. Cheli is focused on optimising usability to streamline and enhance customer experience.

Cheli is passionate about problem-solving and a commitment to enhancing user experience, Cheli consistently demonstrated the ability to bridge technical expertise with practical solutions.

About us