At the June 2025 ASFA National Legislation Discussion group webinar, James Koval, Chief Policy & Advocacy Officer at ASFA provided an insider's look at the future of superannuation policy.

In today's highly regulated financial landscape, product governance has become an essential component for the success of financial services. Product managers face the challenging task of navigating these regulatory waters while ensuring that products meet consumer needs.

ASIC’s review has provided a starting point for funds to improve how they communicate important information to members around the death benefits process.  By taking a few proactive measures now, funds can potentially avoid member dissatisfaction and regulatory enforcements.

Strategies superannuation funds are using to enhance engagement and prioritise the member experience.