Things go wrong. Not occasionally, not rarely—regularly. Anyone who's worked in superannuation or funds management for more than five minutes knows that, despite best intentions, processes fail, member expectations aren’t met, the regulator isn’t impressed, or a promising initiative loses momentum.
At the June 2025 ASFA National Legislation Discussion group webinar, James Koval, Chief Policy & Advocacy Officer at ASFA provided an insider's look at the future of superannuation policy.
In today's highly regulated financial landscape, product governance has become an essential component for the success of financial services. Product managers face the challenging task of navigating these regulatory waters while ensuring that products meet consumer needs.
ASIC’s review has provided a starting point for funds to improve how they communicate important information to members around the death benefits process. By taking a few proactive measures now, funds can potentially avoid member dissatisfaction and regulatory enforcements.
